Cart
0
Got Any Questions?
Use the form below to get in touch with the sales team
Questions?
We're here to help with sizing, stylingand anything else, 1 Year Warranty, Extended 30-Day Returns,Β Expedited Shipping
FAQs
Below are some of are common questions
Need help with sizing or styling advice?
Weβre here to help! Email us at contact@re-forge.store for personalized recommendations on sizing, layering pieces, or styling your jewellery.
Do you offer a warranty?
Yes! All purchases come with a 1-year warranty against manufacturing defects. Contact us for repairs or replacements.
How do I exchange an item?
Email us at contact@re-forge.store with your order number and preferred exchange item. Exchanges are free within 30 days!
Whatβs your return policy?
We offer extended 30-day returns for unused items in original condition (exclusions apply). See our full Return Policy for details.
What shipping options do you offer?
- Standard Shipping (3β7 business days)
- Expedited Shipping (2β3 business days, extra fee)
Tracking is included for all orders.
Can I change my shipping address after placing an order?
Yes, but only if your order hasnβt shipped yet! Email us immediately at contact@re-forge.store with your order number and updated address. Once shipped, we canβt modify the delivery address.
Can I get rush delivery for a last-minute gift?
Yes! Select express shipping at checkout. Need it faster? Email usβweβll try to accommodate.