Shipping & Delivery
At RE-FORGE, we're committed to fast, reliable shipping so you receive your order as quickly as possible. Below, you'll find all the details about dispatch times, delivery options, and shipping policies.
Order Processing & Dispatch
All orders are dispatched same-day if placed before 12 PM AEST (Monday–Friday). Orders after this cut-off or on weekends/public holidays will be processed the next business day.
Delivery Times & Costs
Delivery estimates vary by location and shipping method:
| Location | Standard Delivery | Express Delivery |
|---|---|---|
| Australia | 2–5 business days FREE for AU orders |
1–3 business days $9.95 |
| International* | 6–15 business days $14.50 |
Not available |
*International shipping available to: United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Hong Kong SAR China, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden, and Singapore
Important Policies
Change of Address
Need to update your shipping address? Contact us immediately at contact@re-forge.store. If your order has already shipped, we may not be able to modify the delivery address.
Damaged or Defective Items
Received a damaged product? Please contact us within 48 hours of delivery with photos of the item and packaging. We'll arrange a replacement.
Order Cancellation
To cancel an order, email us as soon as possible. If your order hasn't been dispatched, we'll process a full refund. Once shipped, cancellations may not be possible.
Need Help?
For any questions about shipping, tracking, or returns, reach out to our friendly support team at contact@re-forge.store